We checked every major cleaning service operating in the Cincinnati metro — what they publish, what they promise, and what they make you call to find out. This table is fact-checked against each company's own website (August 2026). Yes, we're on it too. Judge for yourself.
| Company | How you get a price | Guarantee | Contracts | When you pay | Local or franchise |
|---|---|---|---|---|---|
| Apelsin Maid | ✓ The owner quotes it himself, usually the same day | 24h free re-clean, no claim forms | None | ✓ After the clean is done | Local, Cincinnati-run |
| Molly Maid of Cincinnati | Quote request form, then a callback | Neighborly Done Right Promise (brand-level) | None advertised | Not stated publicly | Franchise (Neighborly) |
| The Cleaning Authority | Online quote tool, then a callback | Next-day free re-clean if unhappy | None advertised | Not stated publicly | Franchise |
| The Maids of Cincinnati | Multi-field quote form, then a callback | 24h re-clean of the area | None advertised | Not stated publicly | Franchise (Mr. Clean co-brand) |
| Two Maids (Montgomery/Dent) | Price calculator on site | Pay-for-performance rating (no re-clean window stated) | No contracts | Not stated publicly | Franchise |
| Cincy Maid | Same-day quote, owner replies | 24h free re-clean | No contracts | Not stated publicly | Local |
Compiled from each company's public website, August 2026. Spot an error? Tell us at (513) 643-9777 and we'll correct it — the table's only useful if it's honest.
Who actually quotes you. At most of these, the number comes from a call center or a salesperson working off a script, and it can flex with whoever picks up. At Apelsin Maid it comes from Sherbek, who owns the company and will be accountable for the job. How pricing works sets out exactly what moves the number.
The guarantee's fine print. "100% satisfaction guaranteed" with no time window and no stated remedy isn't a guarantee, it's a slogan. Look for a number of hours and the word "free."
When your card is charged. Charged-after-the-clean means the company carries the risk of a bad job, not you.
Fair's fair: the national brands have decades of process (The Maids' 22-step system, The Cleaning Authority's rotation model) and big review counts. If you want a large multi-person team in matching uniforms, they're a fine call. If you want a straight answer the same day from the person who will be accountable for the job, and a local number a human answers, that's the gap we built Apelsin to fill.
